Telephone Adviser

Closing date:

10th June 2026

Location:

Union Street, Inverness

Salary range:

£24,737 per annum (pro rata) IBS 5 17

More about the job:

Up to 35 hours

As a Telephone Adviser, you could work on our Help to Claim helpline project which focuses on Universal Credit or on our General Advice telephone adviceline, giving advice on a range of topics. You will work as part of a supportive team, ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. You will be supported through comprehensive initial training and encouraged to continually develop during your time with us. 

For full details, please download the documents at the bottom of the page.

To apply, please complete the application form and return to hr@invernesscab.org by 5pm on Wednesday 10th June 2026.

No CV's please.